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Business Details
31 Years
experience
Your Trusted Mortgage Broker in Exeter
Established in 1995, The Mortgage Shop has built a reputation as a trusted mortgage brokerage serving clients across Tiverton, Newton Abbot, and Exeter. Our team combines over 100 years of collective financial services experience with a commitment to delivering straightforward, jargon-free advice tailored to individual circumstances. Specialising in first-time buyer mortgages, remortgaging, buy-to-let properties, and equity release, we work with a comprehensive panel of lenders to secure competitive deals for clients. As an FCA-authorised firm (FRN 302305), we prioritise transparency, ethical practices, and long-term client relationships.

Our process includes initial consultations, product matching, application submission, and ongoing support through to completion. We also offer protection and insurance solutions to safeguard clients' investments. Customer testimonials consistently highlight our responsiveness, expertise, and ability to simplify complex mortgage processes. With physical offices in three locations and a focus on local market knowledge, we remain dedicated to helping clients achieve their property goals while maintaining the highest standards of professional conduct.
Services
First Time Buyer Mortgages Remortgage Services Buy to Let Mortgages Equity Release Advice Mortgage Protection
Details
  • Year established: 1995
Highlights and features
  • We offer flexible appointment times to suit busy schedules
  • Our initial consultations come with no obligation to proceed
  • We specialise in finding mortgages for complex circumstances
  • We manage the entire application process from start to finish
  • We provide tailored life and home insurance solutions
Associations and certifications
  • Financial Conduct Authority (FCA)
What people say
Exceptional customer service Knowledgeable and understanding Stress-free experience Highly recommend Professional and helpful
Services
First Time Buyer Mortgages
We specialise in helping first-time buyers navigate the mortgage process with confidence. Our expert team provides tailored advice on available schemes, eligibility criteria, and competitive rates. With access to hundreds of products, we match clients with suitable lenders while explaining all options clearly and transparently.
Remortgage Services
Our remortgaging service helps clients secure better rates and terms on their existing mortgages. We analyse current deals, assess potential savings, and manage the entire transition process. We specialise in complex cases including adverse credit histories and self-employed applicants.
Buy to Let Mortgages
We provide specialist advice for property investors seeking buy-to-let mortgages. Our service includes portfolio management strategies, tax-efficient structuring, and access to competitive landlord-specific products. We support both new investors and experienced property owners expanding their portfolios.
Equity Release Advice
Our equity release specialists help homeowners aged 55+ access tax-free cash from their property. We explain lifetime mortgage options, inheritance implications, and alternative solutions. We ensure clients fully understand all financial commitments before proceeding with any arrangement.
Mortgage Protection
We offer tailored protection solutions to safeguard mortgage payments against unforeseen circumstances. Our services include life insurance, critical illness cover, and income protection policies. We help clients select appropriate coverage levels that align with their mortgage terms and personal circumstances.
Questions
What mortgage options are available for first-time buyers?
We offer comprehensive advice on all first-time buyer mortgages including government schemes, 95% LTV products, and competitive standard rates from major lenders.
Can you help with remortgaging if I have bad credit?
Yes, our specialists have extensive experience finding remortgage solutions for clients with adverse credit histories, including CCJs, defaults, and past bankruptcies.
Do you offer equity release advice for older homeowners?
Yes, our qualified advisors provide impartial equity release advice for clients aged 55+, explaining lifetime mortgages and home reversion plans in plain language.
How do you support buy-to-let investors?
We provide specialist buy-to-let mortgage advice, portfolio management strategies, and access to landlord-specific products from a wide range of lenders.
What protection options exist for mortgage payments?
We offer life insurance, critical illness cover, and income protection policies specifically designed to protect mortgage payments against unforeseen circumstances.