Business Details
17 Years
experience
Expert Mortgage Advisers in Braintree
Established in 2009, Gateway Mortgages has evolved from a home-based operation to a respected mortgage advisory firm in Braintree, Essex. Our founder, Natasha Brown, built the business on principles of exceptional client service and tailored financial solutions. With a team of experienced professionals holding CeMap qualifications, we specialise in sourcing mortgage products from over 90 lenders while maintaining transparent communication throughout the process. Our commitment to personalised attention is demonstrated through dedicated case managers assigned to each client, ensuring seamless transactions for first-time buyers, remortgagers, and property investors. We combine technical expertise with practical understanding of market dynamics, offering protection advice services alongside mortgage solutions. The team's collective experience spans decades in financial services, including prior roles at Barclays and HSBC, which informs our approach to client relationships.We maintain regulatory compliance through our appointed representative status with Mortgage Advice Bureau Limited, operating under Financial Conduct Authority authorisation. Our office environment fosters continuous professional development, evidenced by staff progression from administrative roles to qualified advisory positions. Client testimonials highlight our reliability, with feedback noting 'beyond helpful' service and 'outstanding' support during property transactions. We maintain a five-star service promise through regular client updates and proactive problem-solving, with our operations manager ensuring consistent process standards across all client interactions.
Services
Mortgage Advisers
Protection Plans
First Time Buyer
Remortgaging
Buy-to-let
Equity Release
Details
- Year established: 2009
Highlights and features
- We offer dedicated case managers for personalised mortgage support
- Our team holds CeMap qualifications with 15+ years combined experience
- We provide transparent fee structures from 0.3% to 1% of loan amount
- We maintain FCA authorisation through Mortgage Advice Bureau Limited
- We offer continuous client support from application to completion
Associations and certifications
- Financial Conduct Authority
What people say
Beyond helpful
Outstanding service
Highly recommend
Marvellous support
Efficient staff
Services
Mortgage Advisers
Our FCA-authorised mortgage advisers help clients navigate over 90 lenders to find suitable mortgage products. With CeMap-qualified professionals, we provide tailored advice for first-time buyers, remortgagers, and property investors. Our dedicated case managers ensure smooth transactions through regular client updates and proactive problem-solving.
First Time Buyer
We specialise in guiding first-time buyers through the mortgage process with clear explanations and jargon-free advice. Our team helps clients understand deposit requirements, government schemes, and affordability criteria while maintaining transparent fee structures from 0.3% to 1% of the loan amount.
Remortgaging
Our remortgaging service helps clients secure better rates, consolidate debts, or fund home improvements. We assess early repayment charges, compare market options, and manage the transition process while providing clear information about potential savings and associated costs.
Buy-to-let
We offer specialist buy-to-let mortgage advice considering rental income requirements and landlord-specific criteria. Our service includes assessing affordability based on projected rental yields, explaining tax implications, and connecting clients with suitable lenders for residential investment properties.
Equity Release
Through trusted partners, we provide equity release advice for homeowners aged 55+. Our service explains lifetime mortgage options, inheritance tax implications, and alternative solutions while ensuring clients understand the long-term financial consequences of releasing equity from their properties.
People
Natasha Brown
Managing Director
Founder of Gateway Mortgages with 15+ years' experience in financial services. Previously worked at Barclays from cashier to Premier Manager. Holds CeMap qualification and specialises in mortgage market strategy.
Vanessa Orr
Senior Mortgage Adviser
CeMap-qualified adviser with 12+ years' experience in mortgage advisory. Specialises in first-time buyer mortgages and client relationship management. Former marketing professional with expertise in financial product communication.
James Hardy
Mortgage & Protection Adviser
Progressed from administrator to qualified financial adviser within Gateway Mortgages. Specialises in mortgage solutions for young families and first-time buyers. Holds CeMap qualification and focuses on long-term client relationships.
George Smith
Mortgage & Protection Adviser
Qualified CeMap adviser after completing business administration apprenticeship. Specialises in mortgage applications for young professionals. Provides protection advice alongside mortgage services with focus on client education.
Louise Malyon
Operations Manager
Former receptionist promoted to operations manager. Oversees office processes and staff management. Ensures compliance with regulatory requirements while maintaining efficient client service operations.
Questions
What mortgage services do you offer?
We provide first-time buyer mortgages, remortgaging, buy-to-let financing, equity release, and protection advice services.
Are your mortgage advisers qualified?
All our advisers hold CeMap qualifications with ongoing professional development, operating under FCA authorisation.
What fees do you charge?
Our mortgage advice fees range from 0.3% to 1% of the loan amount, with transparent pricing discussed upfront.
How do you support first-time buyers?
We provide jargon-free explanations, help with government schemes, and assign dedicated case managers for first-time buyers.
Can you help with remortgaging?
Yes, we assess early repayment charges, compare market options, and manage the remortgaging process for better rates.
What protection services are available?
We offer life cover, critical illness insurance, income protection, and business insurance through multiple insurers.
