Transforming Your Dream into a Reality, One Mortgage at a Time
The Mortgage Shop is a family-run business that has been providing trusted advice and services to clients since 1991. We are a comprehensive financial planning service that caters to all your mortgage, protection, pension, and investment needs. Our team of experienced and knowledgeable advisors are dedicated to providing you with personalized and expert advice to help you make informed financial decisions.
Our Services
At The Mortgage Shop, we understand that every individual's financial situation is unique, and that's why we offer a range of services tailored to meet your specific needs. Our services include:
- Mortgage Services: We can arrange residential mortgages, re-mortgages, and buy-to-let mortgages. We also introduce overseas and commercial mortgages to approved third parties.
- Protection Services: Our protection specialists can advise on life insurance, critical illness cover, income protection, and other protection products to ensure you and your loved ones are protected financially.
- Pension Planning: Our pension specialists can help you plan for your retirement and provide advice on pension schemes, including personal pensions, stakeholder pensions, and self-invested personal pensions.
- Investment Services: Our investment specialists can advise on a range of investment products, including ISAs, bonds, and unit trusts, to help you grow your wealth.
Our People
Our team of advisors and staff are dedicated to providing you with exceptional customer service and expert advice. Our principal, John Norris, has over 37 years of experience in the financial services industry and has built a reputation for providing trusted advice and excellent customer service. Our customer services and administration manager, Marina Norris, ensures that our clients receive a warm and welcoming experience.
Why Choose Us?
At The Mortgage Shop, we pride ourselves on our caring and confidential approach, which is underpinned by honesty, integrity, and friendliness. We pledge to provide relevant mortgage and protection advice through our staff that are specifically trained in mortgage regulation. What's more, we don't charge for the initial consultation, so you can feel confident that you're getting expert advice without any obligation.
Excellent Customer Service
The Mortgage Shop has received praised for its exceptional customer service, with many reviewers highlighting Rob's patience, knowledge, and willingness to go above and beyond to ensure a smooth mortgage application process.
First-Time Buyers
Many reviewers were first-time buyers who appreciated the guidance and support provided by Rob and the team throughout the process. They found the team to be informative, helpful, and reassuring, making the experience less overwhelming.
Personalized Approach
The Mortgage Shop's personalized approach was commended by reviewers, who appreciated the time taken to understand their individual needs and circumstances. Rob's ability to explain complex financial information in a clear and concise manner was particularly valued.
Professionalism and Expertise
Reviewers praised Rob's professionalism and expertise, citing his ability to secure the best mortgage deals and provide valuable advice on related services such as life insurance and building insurance.
Family Run Business
The Mortgage Shop's family-run business approach was seen as a positive aspect, with reviewers commenting on the warm and friendly reception they received in-store and over the phone.
